The e-care shop
EParkville.com is an online platform specialized in offering dermo-cosmetics products through an easy and user friendly experience.
Our Online Catalogue features solutions targeting skin , hair and baby concerns and needs as well as daily care routines.
Frequently Asked Questions
You can choose to pay for Yyour order online by any payment methods you like as Credit Card , Mobile Wallet or Meeza.
You can choose also to pay for your order Cash on Delivery.
You will be contacted by our Customer Service Team to confirm your order details and Address.
Then your Order will be ready for shipping.
Our Customer Service team will try to contact you 3 times on 3 different days.
Incase we fail to reach you your order will be cancelled.
At any time you wish to confirm your cancelled order, you can contact us on 15440 and your order will be confirmed with same details and any discount applied or, you can place a new order of your choice.
You can contact us through our contact page or our hotline 15440
Shipping and Delivery
Yes, we ship all over Egypt. Shipping costs will apply, and will be added at checkout.
After confirmation call with customer service . Orders processed here will take 3-5 business days to arrive.
Returns and Refund
Yes, You can . Accordint to the Consumer protection laws, you are allowed to return any purchased cosmetic product if it is returned sealed and unused.
You will be refunded your full value after your return is validated.
If you wish to use the same amount of the refund as credit to be used rin future purchases, this alos can be done.
If you payed online, you will be refunded the amount through the same payment method.
If you payed Cash On Delviery, you will be refunded the full amount while we pick up the needed returned items.