Returns policy

In regards to the nature of our products, All items sold on eparkville shop cannot be returned once received and opened.
Returns are only valid when the reason of return is any of the below:

 

  • receiving Wrong Item
  • Defective Item
  • Used Item
  • Counterfeit Item.

 

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

 

Return Process :

1. Request a return either from your account or through our customer service Hotline 15440.

2. Returned order will be picked up by our courier service.

3. Items will be validated for the return eligibility.

 

4. If Eligible, your money will be refunded minus the shipping fees.
 
For any Inquiries about our returns policy , send us on support@eparkville.com or call us on 15440.